Privacy Policy

Privacy & Cookie Policy

At Songfindr, we prioritize transparency and the security of your personal data.

Our Privacy Policy outlines how we collect, use, and protect your information when you use our platform. We might update this policy occasionally, so please check in now and then.

By using Songfindr, you agree to this policy. If you have questions,  you can contact us.

Who are we?

Songfindr is a platform made by Fatstep, a FR-based music label and licensing company (519 779 540) committed to simplifying the discovery and licensing of outstanding music for media, film, and video projects. Our registered address is 185 rue de Chauny, 60400 Noyon, France.
We proudly collaborate with a global network of talented musicians.


Cookie Policy

Like many sites, Songfindr uses cookies, which are small files stored by your browser. These help websites recognize you. While you can decline cookies, some features of the Fatstep site might not function correctly without them.

Here’s why we use cookies:

  • Website Functionality: They ensure our site works as you’d expect. For instance, if you log in, cookies help the site recognize you as you browse different pages.
  • Analytics: We, or third-party tools like Google Analytics, use cookies to understand how visitors use our site, from how long they stay to the pages they visit.
  • Advertising: Third-party companies, like Facebook or Google, may set cookies to gather data about your activities on our site. This helps show you relevant ads on other platforms. Remember, these third parties have their own privacy rules.

To remove cookies, you can manually delete them via your browser settings. Check your browser’s help section to learn more.

How do we gather your informations?

We obtain your personal data in the following ways:

  • Directly from you -This happens when you set up an account with Songfindr, purchase our music licenses, join as an artist, or update your account details. This information helps you access our platform and allows us to fulfill our commitments to you.
  • Your website interactions – We track your activities on our platform, like the tracks you listen to or the playlists you make.
  • Reaching out to us – When you get in touch, whether through email or our website’s contact forms, we capture some personal data.
  • External sources – Occasionally, with your explicit agreement, partners may share your data with us, like when we collaborate on promotions.

What information do we collect?

We collect the following types of data from you:

  • Profile Information – This refers to the data you offer when setting up or updating your Songfindr account, including your email and password.
  • Interaction and Technical Data – We automatically track your interactions on our platform, like the tracks you listen to and playlists you form. We also gather data about the device, browser, IP address, and OS you use.
  • Transaction Details – When you license music via Songfindr, we gather specifics you provide, such as your name, billing details, and your organization’s VAT number.
  • Promotional Participation – Any data you provide when joining contests or surveys on our platform.
  • Communication Preferences – This involves data you give when subscribing to our marketing materials, your engagement with those materials, or when received from third parties after your explicit approval.

How do we utilize your data?

We leverage your information to:

· Fulfill our commitments stemming from agreements made between you and us, and to deliver services or products you’ve solicited;

· Manage and complete your orders, and process any owed refunds;

· Inform you about modifications to our offerings;

· Tailor your experience on our platform;

· Gauge the collective interactions of our users with our platform;

· Update you about artists or collections you’ve shown interest;

· Gather your input on our platform and service quality;

· Share communications you’ve opted for, including details on promotions, new tracks, and platform enhancements;

· Enhance our platform based on your feedback;

· Dispatch regular communications;

· Evaluate potential employment applications.

Who has access to your information?

We will never trade or lease your data to external parties.

While we utilize third-party providers for specific operational tasks like distributing newsletters or conducting surveys, we only share your data with them for the specific, agreed-upon purposes and only if you’ve granted permission.

Payment Processing. When transacting on Songfindr, either making a payment, receiving a refund, or accepting a payment from us, Fatstep doesn’t handle your payment data directly. Payment processing is entrusted to Stripe and Wise. You provide your details directly to these secure platforms. Both Stripe and Wise maintain their own privacy protocols, and we advise you to acquaint yourself with these to understand how they safeguard your personal information.

Should there be any restructuring or sale of our business to another entity, we might transfer your personal data to the involved party. This would be for the same reasons it was initially gathered by us and would remain governed by this policy.

How long do we keep your personal data?

We retain your personal information for as long as you have your account with Songfindr. You possess the right to ask for the removal of your information (See “Your Rights” section below)

How do we protect your data?

We prioritize safeguarding your information, using advanced techniques like data encryption and consistent back-ups to prevent unauthorized access, loss, or modification. Data exchanges between you and our website are transmitted through an SSL-secured channel, ensuring encryption and protection with digital signatures.

Your Rights

Under GDPR regulations, concerning your personal data, you have:

  • The right to be informed about how we gather and utilize your personal details.
  • The right to access your data to verify its lawful processing.
  • The right to correct any incomplete or inaccurate data about you.
  • The right to ask for the deletion or removal of your data when there’s no compelling reason for its continued processing.
  • The right to limit the processing of your data.
  • The right to transfer and reuse your data for your personal use.
  • The right to object to specific data uses, like for marketing.
  • The right to challenge decisions made solely based on automated processing.

Should you wish to act on any of these rights, you can do so at any moment by reaching out to our provided address. (Refer to the “Contact” section for details)

If you believe your rights have been compromised, please contact us at the mentioned address. (See the “Contact” section for details)

Profiling

We might assess your personal data to understand your preferences, enabling us to tailor our communications to be more relevant to you. Additionally, your information helps us in mitigating credit risks and preventing fraudulent activities.

Links to other websites

Our site may feature links to external websites operated by different entities or individuals. This policy is exclusive to our site, so we advise reviewing the privacy policies of any external sites you access through us. We hold no responsibility for the policies or practices of these external sites.

16 or under

If you are 16 years old or younger, please obtain consent from your parent or guardian before sharing any personal information with us.

External Services

This website utilizes Google reCAPTCHA to combat misuse, subjecting users to Google’s Privacy Policy:

Google Privacy Policy

Furthermore, with the incorporation of YouTube API Services for channel data retrieval, users are also bound by YouTube’s terms:

YouTube Terms of Service

Review of this Policy

We routinely evaluate and update this policy as needed. It’s recommended to visit this page periodically to stay informed about any modifications.

Your use of our website implies your consent to this policy. If you disagree with any part of this policy, please refrain from using our site. Continued interaction with our website following policy revisions indicates your acceptance of those alterations.

Contacting us

For any queries or concerns related to this policy or our company’s practices, please direct them to Simon Marini at support@songfindr.com. Alternatively, you can reach out in writing to:

Simon Marini
185 rue de Chauny,
Noyon
60400
France

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